Legal drafting

The rise of digital payment platforms and reward-based applications has transformed how we manage finances. Cred, a popular app that rewards users for timely credit card payments, is one such platform. However, like any other service, users may encounter issues, such as unfulfilled promises, incorrect billing, or data breaches. If you face such challenges, you have the right to file a consumer complaint against Cred in consumer forum. Here’s a comprehensive guide on how to do so. Understanding Your Consumer Rights Before filing a complaint, it's essential to understand your consumer rights. According to the Consumer Protection Act, 2019, consumers have the right to: Be protected against marketing of goods and services that are hazardous to life and property. Be informed about the quality, quantity, potency, purity, standard, and price of goods or services. Seek redressal against unfair trade practices or unscrupulous exploitation. If Cred has violated any of these rights, you are ...